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Performance

Management

(APM)

Application

Application Performance Management

Our APM service is focused on proactive application performance management and monitoring.

Our APM product set, combined with our expert analysts, quickly and effectively drill down to the root cause of performance problems in your end-to-end network and services, identifying and avoiding performance issues before they happen and have a real business impact.

Why is our APM Service for you?

  • You have decided to take a proactive step in managing and understanding the operation of your services and underlying infrastructure.
  • You want to proactively manage your business-critical applications and services.
  • You want to tackle performance issues before they impact your end users.
  • You want to understand how applications and services interact on your network, allowing you to make better informed decisions.
  • You suspect you may have an application performance issue, however it is not to the point of impacting large volumes of users, and you want to identify the root cause before it risks quickly escalating into a wider business-impacting incident.
  • You plan to introduce a new service and want to baseline your current service performance to establish whether any infrastructure upgrades are required.
  • You recognise that your conventional IT Service Management tooling does not provide the necessary breadth, depth and granularity to measure or monitor your users’ end-user experience.

Why is our APM Service for you?

  • You have decided to take a proactive step in managing and understanding the operation of your services and underlying infrastructure.
  • You want to proactively manage your business-critical applications and services.
  • You want to tackle performance issues before they impact your end users.
  • You want to understand how applications and services interact on your network, allowing you to make better informed decisions.
  • You suspect you may have an application performance issue, however it is not to the point of impacting large volumes of users, and you want to identify the root cause before it risks quickly escalating into a wider business-impacting incident.
  • You plan to introduce a new service and want to baseline your current service performance to establish whether any infrastructure upgrades are required.
  • You recognise that your conventional IT Service Management tooling does not provide the necessary breadth, depth and granularity to measure or monitor your users’ end-user experience.

Networkology APM Key Features & Benefits

  • Quickly identify which parts of your end-to-end service and infrastructure requires closer investigation.
  • By providing end-to-end visibility and actionable insights, we quickly and proactively identify application performance issues within your network.
  • Gain full visibility and diagnostics across your applications.
  • Transaction-level detail for your users and applications.
  • Gain an understanding of the impact on your end-user’s experience with true end-to-end monitoring from the user’s device through to the back-end infrastructure.
  • Baselining of your applications’ performance and utilisation.
  • Migration Planning (incl. Pre and Post Migration support and reporting)
  • Identification of a misconfigured application’s front-end or back-end services.
  • Identification of inter-dependencies for applications.
  • Tactical and enduring deployment options depending on your specific requirements.
  • Full packet capture and flow-based analysis with alerting when customised thresholds are breached.
  • Real-time end-user experience and application response time monitoring.
  • Develop insight that allows you to optimise applications and infrastructure to maximise your investment.
  • Real-time application performance, behavioral analytics and health monitoring.
  • True end-user-experience monitoring
  • Dashboard-level views of performance for your operational teams, management and stakeholders.
  • Customised reporting specific to your environment and requirements, detailing issues found and recommended actions to remediate, either in-house or via our expert team of consultants.
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