It will be of no surprise to you that businesses are leveraging more and more cloud-based services whether that be public, private, community or hybrid, to deliver critical IT services to their end-users.
You will also recognise that there are significant benefits to consuming cloud services, Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS); lessening the burden on your IT teams.
The very nature of how those cloud-based services are delivered to end-users places a significant dependency on the interconnecting networks that connect your users to those services.
In many ways, the exploitation of cloud computing services by enterprises has taken the IT server and server management challenges and exchanged them for network and network management challenges.
Both the network and the applications that it transports need to operate at maximum efficiency in order to meet the expectations of your users and to deliver the required end-user experience.
Additionally, the complexity of how services are delivered to your users introduces further challenges to your IT teams when attempting to determine the root cause of a performance issue.